We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Packages shipped from our other warehouses are shipped through DHL.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time. Packages shipped by DHL take 5-10 days.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Please note We do NOT issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of asianbeautyhub (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://asianbeautyhub.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Write a Review
24 May 2019 23:06
very very nice
24 May 2019 23:58
Well made, in the sun shine) maybe i will order more pink
25 May 2019 03:55
25 May 2019 04:34
Earrings came in a small bag and in a box. Outside is a bag with a gun. Inside the box, the earrings could move. Apparently, during transportation, this happened. So one rhinestone not only fell out, but also crashed. The earrings themselves are small, due to the double flower volume. I liked the combination of matte glass and glitter. But these earrings no longer fix. Through the dispute, the money was promised to return.
25 May 2019 05:17
I received the parcel for a month and a half. Earrings are whole, locks work well. Very beautiful and so gentle. I want to thank all the women who send photos of earrings on the ears so at least you really see the size and how they sit in the ears. The store good immediately sent a month with excess lay somewhere in russia. immediately ordered in yellow. The packaging is excellent in the box nothing damaged.
25 May 2019 07:03
Received-thanks. i take not the first time
25 May 2019 11:20
They look good, the fasteners are weak.
25 May 2019 11:23
On march 3 i ordered, 24.05 came, a very long dart. I already wanted to open a dispute, but the store for all the messages just almost. Earrings are very beautiful, it seems even better live. There's a little deffect, but come on. The stones are beautifully broken, everything is in place and locks are in good condition.
25 May 2019 12:15
Everything looks amazing. But one flower petal cracked, and it is likely not from transportation, but put it. I hope not crumble
25 May 2019 13:28
I bought all the colors. Delicate and beautiful.
Why Buy From Us
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.