SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Packages shipped from our other warehouses are shipped through DHL.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time. Packages shipped by DHL take 5-10 days.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The jacket is small, very upset, so she waited. 4xl to russian 46, god forbid, and i have 50r
Good product, fast delivery no imperfections. Just pay attention to size, normally use M and XXL bought was right. Recommend to everyone.
The quality is good, but the height of 183 sleeves is short, and the ssma is short, and the tuck of norms, went for a long time
it's fab for the price highly recommend
Love it ! Good quality and condition. Fast delivery !
very beautiful. I weigh 85kg and orderd 3xl
The amount paid, offset. THE material is thin, but with good finish. use 42 and bought the 3XL, served, but the exact extent.
Arrived very quickly, in kiev for 20 days, the quality is super, very satisfied))
Came quite quickly, took xxxl at 48 was great (((and so the norms of the jacket
Cool jacket. For such a price is very pleasant and the quality, and the size range is correct. Delivery is fast. Thank you!
Excellent jacket for the summer. The price is adequate!!!
At me og 103 cm, from 86 cm Ordered 4xl, even free Sent the order in the same day, tracked all the time, came in 15 days
Quickly came... but the arm for this size is short .. i'll try to fix the cuffs .. light soft .. took 4xl to 48-50r russian .. just .... so very small ..
On my m took xl, sits well. I thought the fabric would be denser and slightly more like the skin.
Thin and eye
Worried that it will be small, because. Big chest and full hands. But everything is ok. Soft. Lightning iron. Pockets are small. Came super fast
Nice jacket. Sizing small.
Good finishes and material according to description, looks good. Size 4xl is like an l or xl but that indicates the size chart so ok
The fabric very well, it doesn't smell like plastic but it's small, one doesn't know how to hit
The jacket is tiny, at 4xl almost on a living zpstegned at a girl of 48 sizes, but the money was returned without sound, i put 5
Excellent jacket, nice leatherette. At 46 size xxxl just right. Very fast shipping.
The goods came quickly. The jacket is good, soft.
XL dydis atitinka M-L Jai neturit Jokio pilvuko, nesiosiu nesusegta viskas Liuks
Arrived here in Brazil with 44 days in good condition and packed like I use g and ordered the XL and was Good
Mám Ji už podruhé, spokojenost!